Booking Conditions
All Adventure Fleet holidays in this brochure are operated by First Choice Expedition Cruising Ltd., Peregrine Shipping PTY Ltd. and New World Ship Management Company LLC (hereinafter called ‘the Company’ or ‘we’), members of the TUI Travel PLC group of companies, of First Choice House, London Road, Crawley, West Sussex, RH10 9GX, and are sold subject to the following conditions:
1) To make a booking you must send us a completed Booking Form and a deposit of 10% of your selected travel arrangements (minimum USD750 or equivalent). We will then invoice you for the remainder of the cost, which you must pay not later than 90 days before departure. If you book less than 90 days before departure, full payment must be made on booking. The booking is not accepted and no contract exists until the date shown on the confirmation issued by the Company. Notification of cancellation must be made to the Company in writing.
2) Bookings made over the telephone by credit card more than 90 days before departure will not be deemed accepted until we have received a signed booking form in our office and we have issued a confirmation. If a signed booking form is not received within 10 days of the booking being made over the telephone, the booking will be deemed cancelled, the deposit will be forfeit and the place will be released for resale. Bookings made over the telephone by credit card less than 90 days before departure (i.e. when full payment is due in booking) will be subject to the cancellation conditions in clause 4 below regardless of whether a booking form has been received in our office.
3) If you cancel your booking more than 90 days before departure we will not refund your deposit or travel insurance premium, but you may if you wish transfer your deposit and travel insurance to another holiday in our current programme (provided you are not already booked on it) on payment of a transfer fee of USD750, subject to your notifying us in writing within two weeks of your cancellation, telling us which holiday you wish to transfer to and paying the transfer fee. If the holiday you transfer to is more expensive than the one you originally booked, a further deposit will also be payable. If you subsequently cancel the holiday to which you have transferred, we will retain your full original deposit.
4) If you cancel your booking after you have paid in full the following cancellation charges will be made: between 60 and 90 days before departure: 25% of the holiday cost 59 days or less before departure (or if you fail to join the holiday): 100% of the holiday cost These dates refer to our receiving written notification of your cancellation. We strongly recommend you to take out insurance against irrecoverable cancellation costs.
5) If you are prevented from travelling on the holiday you booked by genuine circumstances (e.g. insurable risks or other circumstances beyond your control), you may transfer your booking to another person provided they meet all the requirements relating to that holiday. You must provide proof of why you are unable to travel at the time you transfer your booking. A transfer fee of USD100 will be payable, or USD200 if the transfer is less than 60 days before departure, and additional costs such as airline tickets and permit fees may also be payable. Bookings may not be transferred to another person in any other circumstances. In the event of you transferring your booking to another person, you are jointly and severally liable for payment of the holiday price and other associated expenses.
6) If you do not pay the balance of your holiday cost by 90 days before departure your booking will be terminated and you will lose your deposit.
7) We will let you know as soon as we can if, through no fault of your own, we are forced to significantly alter or cancel your holiday. In these circumstances you can choose one of the following options.
a) accept our offer of a replacement holiday of lower quality (if available) and we will refund the difference in cost; or
b) accept our offer of a replacement holiday of equivalent or higher quality (if available); or
c) ask us for a refund of the money you have paid.
Your decision about which alternative you accept must be made as soon as possible after we notify you. If appropriate we will also compensate you for the inconvenience unless the alteration or cancellation is because there are insufficient numbers to run the holiday, or if the alteration or cancellation has come about because of unavoidable, unusual and unforeseeable circumstances beyond our control. In both cases we shall inform you no less than 90 days prior to departure. If we cancel your holiday, insurance premiums paid to us will be refunded, except in the case of annual insurance that has already covered a risk.
We strongly advise you not to incur any non-refundable incidental expenses, e.g. for visas or flights, before we send you final confirmation of your itinerary. This is because scheduled airlines regularly vary their timetables. We shall however endeavour to send you your final confirmation no less than 90 days prior to departure.
8) Before booking and not less than 30 days prior to departure the prices featured may change. We reserve the right to impose surcharges once you have booked but no surcharges will be imposed within 30 days of departure and any downward revision in the price will be refunded to you. Surcharges will only be imposed for variations in:
a) transport costs, including the cost of fuel.
b) dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports; or
c) the exchange rates applied to the booking.
Price increases and surcharges will be calculated according to the full extra cost compared to the costs and exchange rates which were obtained when this brochure was produced and exchange rates at 31 October 2006. In any event we shall absorb the first 2% of any such surcharge. Any increase to the price that exceeds 10% of the total holiday cost will entitle you to the options outlined in clause 7 above.
9) A general indication is provided here of the itinerary for each holiday, the type of accommodation used, what is included in the price, passport and visa requirements, and health formalities. Changes in all of these items may be made at any time and we will notify you of any changes that we become aware of as soon as we are reasonably able to do so.
10) Any information or advice provided by the Company on matters such as permits, visas, vaccinations, climate, clothing, baggage, special equipment, etc. is given in good faith but without responsibility on the part of the Company, and the passenger accepts responsibility for obtaining any necessary visas and travel documents required for the holiday.
11) If any significant changes to the holiday have to be made before departure, we undertake to inform you, and you are entitled to the options detailed in clause 7 above. A ‘significant change’ is a change of more than 24 hours (12 hours for holidays of 10 days’ duration or less) in departure or return timings or other such changes to itineraries and services that would reasonably be considered significant.
12) Your booking is accepted on the understanding that you realize the hazards involved in this kind of holiday, including injury, disease, loss or damage to property, inconvenience and discomfort. The whole philosophy of this type of travel is one that allows alternatives and a substantial degree of on-cruise flexibility. The outline itineraries given for each holiday must therefore be taken as an indication of what each group should accomplish, and not as a contractual obligation on the part of The Adventure Fleet. Changes in itinerary may be caused by local political conditions, flight cancellations, mechanical breakdown, weather, border restrictions, sickness, or other unforeseeable circumstances. Pro rata refunds will be given for services not utilised.
It is a fundamental condition of joining any of the holidays described in this brochure that you accept this flexibility, and acknowledge that delays and alterations and their results, such as inconvenience, discomfort, or disappointment, are possible: we will always endeavour to provide suitable alternative arrangements. If it is impossible to make alternative arrangements or if a passenger is unable, or does not choose for good reason, to complete an itinerary outlined for a holiday, the Company is not liable to supply alternative itineraries, excursions, accommodations, services or staff for the period when the client is not present with the group, but in these circumstances we will arrange transport back to your point of departure if you wish and we are able to do so.
13) On an expedition cruise it is necessary that you abide by the authority of the leader, who represents the company. Signing our booking form signifies your agreement to this, and if you commit any illegal act when on the holiday or if in the reasonable opinion of the leader your behaviour is causing or likely to cause danger, distress or annoyance to others we may terminate your travel arrangements without any liability on our part. If you are affected by any condition, medical or otherwise, that might affect your or other people’s enjoyment of the holiday, you must advise us of this at the time of booking.
14) Before you come on the holiday you must be covered by insurance, which must include adequate cover for baggage, medical expenses and the cost of repatriation should you become too ill to continue, including helicopter rescue and air ambulance. If you join the holiday without
adequate insurance you may not be allowed to continue on the holiday, with no right of refund.
15) Our responsibility does not commence until the appointed time and place of embarkation, and we shall not be responsible for any additional expenses incurred by you to meet up with the group. If your arrival is delayed to the embarkation you may not be able to join the cruise and we will not be responsible for any costs that you incur, nor will we refund your holiday cost. We strongly advise you to plan to arrive at least 24 hours prior to the scheduled embarkation time to allow for alternative travel arrangements to be made should your flights or other methods of transport be delayed or cancelled.
If your disembarkation is delayed for any reason, we will not be responsible for any costs that you incur, and it is your responsibility to ensure that your travel insurance offers adequate cover. We strongly advise you not to make any onward travel plans for at least 24 hours from the scheduled disembarkation time.
16) If you have any complaint about the holiday, you must make it known at the earliest opportunity to the leader and/or our local representative, who will normally be able to take appropriate action. If you are not satisfied with their response and you feel your enjoyment of the holiday is likely to be significantly affected, you should notify our head office and we will do our best to resolve the problem. If at the end of the holiday, you feel your complaint has not been properly dealt with, we shall try and agree a settlement with you, but you must first notify us of your complaint in writing within 35 days of your scheduled date of return.
17) We are responsible to you for the proper performance of our obligations under the contract irrespective of whether those obligations are provided directly by us, or by third party service providers engaged by us acting within the proper course of their employment. We are liable to you for any damage caused to you by our failure to perform the contract or by our improper performance of the contract, unless that failure is:
a) attributable to you;
b) attributable to a third party unconnected with the provision of the services and are unforeseeable or unavoidable;
c) due to unusual and unforeseeable circumstances beyond our control and could not have been avoided even if all due care had been taken
18) In any event, you are strongly advised to insure yourself against any possible risk that may occur and in particular to ensure that you have sufficient insurance in respect of dependent relatives. You are required to carry proof of insurance with you and produce it if reasonably requested by company employees or suppliers. Passengers travelling on our vessels are covered by passenger liability insurance, and by completing our Booking Form you acknowledge that the Company has taken all reasonable steps to safeguard its liability in this respect. Except in instances of personal injury or death, where the Company is found to be liable for damages in respect of its failure to carry out the contract, the maximum amount of such damages, compensation and loss of enjoyment will normally, but not necessarily, be limited to two times the basic holiday price shown on the invoice.
Where the damages relate to the provision of transport by air, sea or rail, or hotel accommodation, any compensation payable will be further limited by the EU Charter of Passengers Rights, the Warsaw Convention as amended by the Hague Protocol (air), the Athens Convention 1974 (sea), the Berne Convention 1961 (rail), and the Paris Convention 1962 (hotel accommodation), or any such statute or regulation as may from time to time amend or supersede any of the above. Copies of the conditions of carriage and any conventions which may apply are available on request. Any independent arrangements that you make which are not part of the holiday are entirely at your own risk.
You must comply with the conditions of carriage applied by land, sea and air carriers. The provisions of the Warsaw Convention 1929 (as amended) concerning the carriage of passengers and their luggage by air, and the airlines' conditions of carriage, may apply to you and your party during your flight, and during boarding and disembarkation. These provisions and conditions may limit or exclude liability for death or personal injury, or loss of or damage to luggage, and may make special provisions for valuables. We will supply a copy of the conditions of carriage applicable to your holiday, and of the Warsaw Convention, if you request them.
In the case of sea travel the provisions of the Athens Convention 1974 relating to the carriage of passengers and their luggage by sea may apply. This Convention and the sea carriers conditions of carriage may continue to apply to you and your party throughout your stay on board the ship, and during boarding and disembarkation. The Athens Convention, and the carriers' conditions of carriage, may limit or exclude liability for death or personal injury, or loss of or damage to luggage, and make special provisions for valuables. A copy of the conditions of carriage applicable to your holiday, and the Athens Convention referred to above, can be supplied on request.
19) Any flights forming part of the holiday arrangements are subject to the conditions of the carrying airline, which in most cases limit the airline’s liability to the passenger in accordance with International Law and conventions. Copies of the conditions of carriage and any conventions which may apply are available on request.
Air carrier liability for passengers and their baggage: This information notice summarises the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention. Compensation in the case of death or injury: There are no financial limits to the liability for passenger injury or death. For damages up to approximately £80,000, the air carrier cannot contest claims for compensation. Above that amount, the air carrier can defend itself against a claim by proving that it was not negligent or otherwise at fault.
Advance payments: If a passenger is killed or injured, the air carrier must make an advance payment, to cover immediate economic needs, within 15 days from the identification of the person entitled to compensation. In the event of death, this advance payment shall not be less than approximately £13,000.
20) International flights from Europe: In case of passenger delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for passenger delay is limited to approximately £3,300. Baggage delays: In case of baggage delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for baggage delay is limited to approximately £800. Destruction, loss or damage to baggage: The air carrier is liable for destruction, loss or damage to baggage up to approximately £800. In the case of checked baggage, it is liable even if not at fault, unless the baggage was defective. In the case of unchecked baggage, the carrier is liable only if at fault. Higher limits for baggage: A passenger can benefit from a higher liability limit by making a special declaration at the latest at check-in and by paying a supplementary fee.
Complaints on baggage: If the baggage is damaged, delayed, lost or destroyed, the passenger must write and complain to the air carrier as soon as possible. In the case of damage to checked baggage, the passenger must write and complain within seven days, and in the case of delay within 21 days, in both cases from the date on which the baggage was placed at the passenger's disposal.
Liability of contracting and actual carriers: If the air carrier actually performing the flight is not the same as the contracting air carrier, the passenger has the right to address a complaint or to make a claim for damages against either. If the name or code of an air carrier is indicated on the ticket, that air carrier is the contracting air carrier.
Time limit for action: Any action in court to claim damages must be brought within two years from the date of arrival of the aircraft, or from the date on which the aircraft ought to have arrived.
21) Baggage screening: The Company complies with international security regulations and is committed to the security and protection of its employees and the Customer. For security purposes, all passengers, personal items, luggage and freight may be subject to search and inspection prior to embarkation and / or anytime during your Trip. By signing and completing your booking form, you agree to submit to any personal search or search of items, luggage and freight, where such search is reasonably required by the Company or any supplier in the interests of security or safety, or any third party acting with governmental authority. All unattended, bags, parcels or luggage are subject to being searched or being destroyed and may be removed from the Trip by the Tour Operator. The Tour Operator is not responsible for loss or damage to your personal items or luggage and does not assume any liability for any loss of or damage to carry-on baggage left unattended by the Customer. In addition, losses due to ordinary wear and tear and any force majeure causes are not reimbursable.
22) Any likeness or image of you secured or taken on any of our holidays may be used by the company, its affiliates and/or assignees without charge in all media (whether now existing or in the future invented) for bona fide promotional or marketing purposes, including, without limitation, promotional materials of any kind, such as brochures, slides, video shows and the internet.
23) By completing the booking form you agree that, if necessary, the company may pass your contact details and numbers to any third party connected with the operation of the specific holiday on which you have booked. This information will not be used for any other purpose, nor will be passed to any other parties.
24) The booking conditions may only be waived or amended by written mutual consent. When you complete the booking form you agree to accept all these conditions, and when we accept your booking we agree to carry out our obligations to you as defined in this brochure and other information provided to you. This agreement shall be governed by and construed in accordance with English law and each party agrees to submit to the exclusive jurisdiction of the English courts as regards any claim or matter arising under this agreement.
How to Book
1. Availability Check The Adventure Fleet website or contact The Adventure Fleet or your agent to check availability. Book early to guarantee your place.
2. Booking Conditions Read the Booking Conditions. Signing the Booking Form means you have read and agreed to the Booking Conditions.
3. Holding an Option You can provisionally hold a place (an option) on your selected trip, usually for between 3 and 7 days.
4. Deposit and Booking Form Complete the Booking Form and pay your deposit or full payment to The Adventure Fleet or your travel agent. Please ensure the Booking Form is completed in full, accurately and in block letters.
5. Comprehensive Insurance You must purchase comprehensive travel insurance when booking your expedition.
6. Confirmation Until your deposit AND a signed Booking Form are received, The Adventure Fleet cannot confirm your booking and issue pre-departure information.
7. Final Payment You must pay the full balance of your expedition’s cost 90 days before departure. If you book less than 90 days before departure, full payment must be made immediately.
8. Final Documentation
Your final documentation and tickets will be released when The Adventure Fleet or your travel agent has received full payment and a completed Booking Form.
Comprehensive information about your voyage is supplied well in advance of your departure. If at any time you would like more information about weather, clothing, equipment or about The Adventure Fleet, contact your travel agent or visit our web site: www.adventurefleet.com
Included in the Price
+ Expert guides and naturalists
+ Frequent shore excursions
+ Open bridge access
+ Sundeck, sauna, and gymnasium
+ Well-stocked library
+ Daily cabin service
+ All meals onboard
+ Guidelines on low impact travel
+ Expedition guide
+ Detailed pre-departure information
+ Detailed expedition logs
The Adventure Fleet is fully licensed and bonded as a tour operator. We are members of the Federation of Tour Operators (FTO). This means you can book your Adventure Fleet holiday with confidence as all monies paid to us for your trip are fully protected.
All Adventure Fleet holidays in this brochure are operated by First Choice Expedition Cruising Ltd., Peregrine Shipping PTY Ltd. and New World Ship Management Company LLC (hereinafter called ‘the Company’ or ‘we’), members of the TUI Travel PLC group of companies, of First Choice House, London Road, Crawley, West Sussex, RH10 9GX, and are sold subject to the following conditions:
1) To make a booking you must send us a completed Booking Form and a deposit of 10% of your selected travel arrangements (minimum USD750 or equivalent). We will then invoice you for the remainder of the cost, which you must pay not later than 90 days before departure. If you book less than 90 days before departure, full payment must be made on booking. The booking is not accepted and no contract exists until the date shown on the confirmation issued by the Company. Notification of cancellation must be made to the Company in writing.
2) Bookings made over the telephone by credit card more than 90 days before departure will not be deemed accepted until we have received a signed booking form in our office and we have issued a confirmation. If a signed booking form is not received within 10 days of the booking being made over the telephone, the booking will be deemed cancelled, the deposit will be forfeit and the place will be released for resale. Bookings made over the telephone by credit card less than 90 days before departure (i.e. when full payment is due in booking) will be subject to the cancellation conditions in clause 4 below regardless of whether a booking form has been received in our office.
3) If you cancel your booking more than 90 days before departure we will not refund your deposit or travel insurance premium, but you may if you wish transfer your deposit and travel insurance to another holiday in our current programme (provided you are not already booked on it) on payment of a transfer fee of USD750, subject to your notifying us in writing within two weeks of your cancellation, telling us which holiday you wish to transfer to and paying the transfer fee. If the holiday you transfer to is more expensive than the one you originally booked, a further deposit will also be payable. If you subsequently cancel the holiday to which you have transferred, we will retain your full original deposit.
4) If you cancel your booking after you have paid in full the following cancellation charges will be made: between 60 and 90 days before departure: 25% of the holiday cost 59 days or less before departure (or if you fail to join the holiday): 100% of the holiday cost These dates refer to our receiving written notification of your cancellation. We strongly recommend you to take out insurance against irrecoverable cancellation costs.
5) If you are prevented from travelling on the holiday you booked by genuine circumstances (e.g. insurable risks or other circumstances beyond your control), you may transfer your booking to another person provided they meet all the requirements relating to that holiday. You must provide proof of why you are unable to travel at the time you transfer your booking. A transfer fee of USD100 will be payable, or USD200 if the transfer is less than 60 days before departure, and additional costs such as airline tickets and permit fees may also be payable. Bookings may not be transferred to another person in any other circumstances. In the event of you transferring your booking to another person, you are jointly and severally liable for payment of the holiday price and other associated expenses.
6) If you do not pay the balance of your holiday cost by 90 days before departure your booking will be terminated and you will lose your deposit.
7) We will let you know as soon as we can if, through no fault of your own, we are forced to significantly alter or cancel your holiday. In these circumstances you can choose one of the following options.
a) accept our offer of a replacement holiday of lower quality (if available) and we will refund the difference in cost; or
b) accept our offer of a replacement holiday of equivalent or higher quality (if available); or
c) ask us for a refund of the money you have paid.
Your decision about which alternative you accept must be made as soon as possible after we notify you. If appropriate we will also compensate you for the inconvenience unless the alteration or cancellation is because there are insufficient numbers to run the holiday, or if the alteration or cancellation has come about because of unavoidable, unusual and unforeseeable circumstances beyond our control. In both cases we shall inform you no less than 90 days prior to departure. If we cancel your holiday, insurance premiums paid to us will be refunded, except in the case of annual insurance that has already covered a risk.
We strongly advise you not to incur any non-refundable incidental expenses, e.g. for visas or flights, before we send you final confirmation of your itinerary. This is because scheduled airlines regularly vary their timetables. We shall however endeavour to send you your final confirmation no less than 90 days prior to departure.
8) Before booking and not less than 30 days prior to departure the prices featured may change. We reserve the right to impose surcharges once you have booked but no surcharges will be imposed within 30 days of departure and any downward revision in the price will be refunded to you. Surcharges will only be imposed for variations in:
a) transport costs, including the cost of fuel.
b) dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports; or
c) the exchange rates applied to the booking.
Price increases and surcharges will be calculated according to the full extra cost compared to the costs and exchange rates which were obtained when this brochure was produced and exchange rates at 31 October 2006. In any event we shall absorb the first 2% of any such surcharge. Any increase to the price that exceeds 10% of the total holiday cost will entitle you to the options outlined in clause 7 above.
9) A general indication is provided here of the itinerary for each holiday, the type of accommodation used, what is included in the price, passport and visa requirements, and health formalities. Changes in all of these items may be made at any time and we will notify you of any changes that we become aware of as soon as we are reasonably able to do so.
10) Any information or advice provided by the Company on matters such as permits, visas, vaccinations, climate, clothing, baggage, special equipment, etc. is given in good faith but without responsibility on the part of the Company, and the passenger accepts responsibility for obtaining any necessary visas and travel documents required for the holiday.
11) If any significant changes to the holiday have to be made before departure, we undertake to inform you, and you are entitled to the options detailed in clause 7 above. A ‘significant change’ is a change of more than 24 hours (12 hours for holidays of 10 days’ duration or less) in departure or return timings or other such changes to itineraries and services that would reasonably be considered significant.
12) Your booking is accepted on the understanding that you realize the hazards involved in this kind of holiday, including injury, disease, loss or damage to property, inconvenience and discomfort. The whole philosophy of this type of travel is one that allows alternatives and a substantial degree of on-cruise flexibility. The outline itineraries given for each holiday must therefore be taken as an indication of what each group should accomplish, and not as a contractual obligation on the part of The Adventure Fleet. Changes in itinerary may be caused by local political conditions, flight cancellations, mechanical breakdown, weather, border restrictions, sickness, or other unforeseeable circumstances. Pro rata refunds will be given for services not utilised.
It is a fundamental condition of joining any of the holidays described in this brochure that you accept this flexibility, and acknowledge that delays and alterations and their results, such as inconvenience, discomfort, or disappointment, are possible: we will always endeavour to provide suitable alternative arrangements. If it is impossible to make alternative arrangements or if a passenger is unable, or does not choose for good reason, to complete an itinerary outlined for a holiday, the Company is not liable to supply alternative itineraries, excursions, accommodations, services or staff for the period when the client is not present with the group, but in these circumstances we will arrange transport back to your point of departure if you wish and we are able to do so.
13) On an expedition cruise it is necessary that you abide by the authority of the leader, who represents the company. Signing our booking form signifies your agreement to this, and if you commit any illegal act when on the holiday or if in the reasonable opinion of the leader your behaviour is causing or likely to cause danger, distress or annoyance to others we may terminate your travel arrangements without any liability on our part. If you are affected by any condition, medical or otherwise, that might affect your or other people’s enjoyment of the holiday, you must advise us of this at the time of booking.
14) Before you come on the holiday you must be covered by insurance, which must include adequate cover for baggage, medical expenses and the cost of repatriation should you become too ill to continue, including helicopter rescue and air ambulance. If you join the holiday without
adequate insurance you may not be allowed to continue on the holiday, with no right of refund.
15) Our responsibility does not commence until the appointed time and place of embarkation, and we shall not be responsible for any additional expenses incurred by you to meet up with the group. If your arrival is delayed to the embarkation you may not be able to join the cruise and we will not be responsible for any costs that you incur, nor will we refund your holiday cost. We strongly advise you to plan to arrive at least 24 hours prior to the scheduled embarkation time to allow for alternative travel arrangements to be made should your flights or other methods of transport be delayed or cancelled.
If your disembarkation is delayed for any reason, we will not be responsible for any costs that you incur, and it is your responsibility to ensure that your travel insurance offers adequate cover. We strongly advise you not to make any onward travel plans for at least 24 hours from the scheduled disembarkation time.
16) If you have any complaint about the holiday, you must make it known at the earliest opportunity to the leader and/or our local representative, who will normally be able to take appropriate action. If you are not satisfied with their response and you feel your enjoyment of the holiday is likely to be significantly affected, you should notify our head office and we will do our best to resolve the problem. If at the end of the holiday, you feel your complaint has not been properly dealt with, we shall try and agree a settlement with you, but you must first notify us of your complaint in writing within 35 days of your scheduled date of return.
17) We are responsible to you for the proper performance of our obligations under the contract irrespective of whether those obligations are provided directly by us, or by third party service providers engaged by us acting within the proper course of their employment. We are liable to you for any damage caused to you by our failure to perform the contract or by our improper performance of the contract, unless that failure is:
a) attributable to you;
b) attributable to a third party unconnected with the provision of the services and are unforeseeable or unavoidable;
c) due to unusual and unforeseeable circumstances beyond our control and could not have been avoided even if all due care had been taken
18) In any event, you are strongly advised to insure yourself against any possible risk that may occur and in particular to ensure that you have sufficient insurance in respect of dependent relatives. You are required to carry proof of insurance with you and produce it if reasonably requested by company employees or suppliers. Passengers travelling on our vessels are covered by passenger liability insurance, and by completing our Booking Form you acknowledge that the Company has taken all reasonable steps to safeguard its liability in this respect. Except in instances of personal injury or death, where the Company is found to be liable for damages in respect of its failure to carry out the contract, the maximum amount of such damages, compensation and loss of enjoyment will normally, but not necessarily, be limited to two times the basic holiday price shown on the invoice.
Where the damages relate to the provision of transport by air, sea or rail, or hotel accommodation, any compensation payable will be further limited by the EU Charter of Passengers Rights, the Warsaw Convention as amended by the Hague Protocol (air), the Athens Convention 1974 (sea), the Berne Convention 1961 (rail), and the Paris Convention 1962 (hotel accommodation), or any such statute or regulation as may from time to time amend or supersede any of the above. Copies of the conditions of carriage and any conventions which may apply are available on request. Any independent arrangements that you make which are not part of the holiday are entirely at your own risk.
You must comply with the conditions of carriage applied by land, sea and air carriers. The provisions of the Warsaw Convention 1929 (as amended) concerning the carriage of passengers and their luggage by air, and the airlines' conditions of carriage, may apply to you and your party during your flight, and during boarding and disembarkation. These provisions and conditions may limit or exclude liability for death or personal injury, or loss of or damage to luggage, and may make special provisions for valuables. We will supply a copy of the conditions of carriage applicable to your holiday, and of the Warsaw Convention, if you request them.
In the case of sea travel the provisions of the Athens Convention 1974 relating to the carriage of passengers and their luggage by sea may apply. This Convention and the sea carriers conditions of carriage may continue to apply to you and your party throughout your stay on board the ship, and during boarding and disembarkation. The Athens Convention, and the carriers' conditions of carriage, may limit or exclude liability for death or personal injury, or loss of or damage to luggage, and make special provisions for valuables. A copy of the conditions of carriage applicable to your holiday, and the Athens Convention referred to above, can be supplied on request.
19) Any flights forming part of the holiday arrangements are subject to the conditions of the carrying airline, which in most cases limit the airline’s liability to the passenger in accordance with International Law and conventions. Copies of the conditions of carriage and any conventions which may apply are available on request.
Air carrier liability for passengers and their baggage: This information notice summarises the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention. Compensation in the case of death or injury: There are no financial limits to the liability for passenger injury or death. For damages up to approximately £80,000, the air carrier cannot contest claims for compensation. Above that amount, the air carrier can defend itself against a claim by proving that it was not negligent or otherwise at fault.
Advance payments: If a passenger is killed or injured, the air carrier must make an advance payment, to cover immediate economic needs, within 15 days from the identification of the person entitled to compensation. In the event of death, this advance payment shall not be less than approximately £13,000.
20) International flights from Europe: In case of passenger delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for passenger delay is limited to approximately £3,300. Baggage delays: In case of baggage delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for baggage delay is limited to approximately £800. Destruction, loss or damage to baggage: The air carrier is liable for destruction, loss or damage to baggage up to approximately £800. In the case of checked baggage, it is liable even if not at fault, unless the baggage was defective. In the case of unchecked baggage, the carrier is liable only if at fault. Higher limits for baggage: A passenger can benefit from a higher liability limit by making a special declaration at the latest at check-in and by paying a supplementary fee.
Complaints on baggage: If the baggage is damaged, delayed, lost or destroyed, the passenger must write and complain to the air carrier as soon as possible. In the case of damage to checked baggage, the passenger must write and complain within seven days, and in the case of delay within 21 days, in both cases from the date on which the baggage was placed at the passenger's disposal.
Liability of contracting and actual carriers: If the air carrier actually performing the flight is not the same as the contracting air carrier, the passenger has the right to address a complaint or to make a claim for damages against either. If the name or code of an air carrier is indicated on the ticket, that air carrier is the contracting air carrier.
Time limit for action: Any action in court to claim damages must be brought within two years from the date of arrival of the aircraft, or from the date on which the aircraft ought to have arrived.
21) Baggage screening: The Company complies with international security regulations and is committed to the security and protection of its employees and the Customer. For security purposes, all passengers, personal items, luggage and freight may be subject to search and inspection prior to embarkation and / or anytime during your Trip. By signing and completing your booking form, you agree to submit to any personal search or search of items, luggage and freight, where such search is reasonably required by the Company or any supplier in the interests of security or safety, or any third party acting with governmental authority. All unattended, bags, parcels or luggage are subject to being searched or being destroyed and may be removed from the Trip by the Tour Operator. The Tour Operator is not responsible for loss or damage to your personal items or luggage and does not assume any liability for any loss of or damage to carry-on baggage left unattended by the Customer. In addition, losses due to ordinary wear and tear and any force majeure causes are not reimbursable.
22) Any likeness or image of you secured or taken on any of our holidays may be used by the company, its affiliates and/or assignees without charge in all media (whether now existing or in the future invented) for bona fide promotional or marketing purposes, including, without limitation, promotional materials of any kind, such as brochures, slides, video shows and the internet.
23) By completing the booking form you agree that, if necessary, the company may pass your contact details and numbers to any third party connected with the operation of the specific holiday on which you have booked. This information will not be used for any other purpose, nor will be passed to any other parties.
24) The booking conditions may only be waived or amended by written mutual consent. When you complete the booking form you agree to accept all these conditions, and when we accept your booking we agree to carry out our obligations to you as defined in this brochure and other information provided to you. This agreement shall be governed by and construed in accordance with English law and each party agrees to submit to the exclusive jurisdiction of the English courts as regards any claim or matter arising under this agreement.
How to Book
1. Availability Check The Adventure Fleet website or contact The Adventure Fleet or your agent to check availability. Book early to guarantee your place.
2. Booking Conditions Read the Booking Conditions. Signing the Booking Form means you have read and agreed to the Booking Conditions.
3. Holding an Option You can provisionally hold a place (an option) on your selected trip, usually for between 3 and 7 days.
4. Deposit and Booking Form Complete the Booking Form and pay your deposit or full payment to The Adventure Fleet or your travel agent. Please ensure the Booking Form is completed in full, accurately and in block letters.
5. Comprehensive Insurance You must purchase comprehensive travel insurance when booking your expedition.
6. Confirmation Until your deposit AND a signed Booking Form are received, The Adventure Fleet cannot confirm your booking and issue pre-departure information.
7. Final Payment You must pay the full balance of your expedition’s cost 90 days before departure. If you book less than 90 days before departure, full payment must be made immediately.
8. Final Documentation
Your final documentation and tickets will be released when The Adventure Fleet or your travel agent has received full payment and a completed Booking Form.
Comprehensive information about your voyage is supplied well in advance of your departure. If at any time you would like more information about weather, clothing, equipment or about The Adventure Fleet, contact your travel agent or visit our web site: www.adventurefleet.com
Included in the Price
+ Expert guides and naturalists
+ Frequent shore excursions
+ Open bridge access
+ Sundeck, sauna, and gymnasium
+ Well-stocked library
+ Daily cabin service
+ All meals onboard
+ Guidelines on low impact travel
+ Expedition guide
+ Detailed pre-departure information
+ Detailed expedition logs
The Adventure Fleet is fully licensed and bonded as a tour operator. We are members of the Federation of Tour Operators (FTO). This means you can book your Adventure Fleet holiday with confidence as all monies paid to us for your trip are fully protected.